Conch Key Cottages strongly recommends that all guests purchase a vacation protection plan to cover unexpected events.

Reservation Policy
Maximum Occupancy is 2 persons per bed per cottage. Check in time is a 4 PM, check out at 10 AM. A 1:00 late check-out fee is $75. A 50% deposit is due at the time of making the reservation and balances are due 30 days prior to arrival date.

Cancellation Policy
If you do not have travel insurance a 20% service charge will be assessed for cancellations made prior to 30 days from check in. The service charge is based on the total reservation amount. Reservations cancelled 30 days or less of check in will not be reimbursed. There is no refund for early departures. The management of Conch Key Cottages strives to make your stay enjoyable. If we can assist you in any way please call or email. We strongly urge you to purchase travel insurance, which if purchased in advance will cover accommodation losses and travel expenses due to various reasons.

Please note that we do not sell Travel Insurance, but provide a link on this website to AIG Travel Guard, one of the most reputable and comprehensive providers in the travel industry.

Travel Guard Insurance

Hurricane Policy
We cannot be responsible for delays, interruptions, cancellations or inconveniences in your trip due to weather. Hurricane Season Cancellation Policy, effective June 1-November 30. In the unlikely event that a hurricane evacuation is ordered while you are a guest, and you have not purchased travel insurance, you will be issued a voucher for the unused portion of your stay. If your reservation arrival date coincides with an evacuation order you will receive a voucher for the your entire stay provided you have not purchased travel insurance. Vouchers are redeemable between June 1 and December 1, up to two years from the issue date, excluding special events and holidays.

If you choose not to use your reservation due to an impending storm, but an evacuation notice is not in effect, a refund cannot be offered and our standard cancellation policy applies. No voucher will be issued if a hurricane is not a threat to the Middle Keys and you are unable to travel because of canceled flights or adverse travel conditions outside the Keys.

Pet Policy
We regret that pets are not permitted.